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Privacy policy


This privacy policy is updated and subject to what is stated in the General Data Protection Regulation, as well as to the guidelines offered by the Spanish Agency of Data Protection.



Saigu Cosmetics SL. is the owner of the website (henceforth, Saigu), and is responsible for the personal data treatment that users may facilitate through said website. The data are collected under confidentiality and following the legally established security measures, and they will not be transferred nor shared with companies or entities other than the legal representative of the webpage, unless previously disclosed to users in the present privacy policy. Saigu may reveal any information considered necessary, including personal data, to fulfill legal obligations.



Saigu Cosmetics SL., domiciled in Calle puebla de farnals 50, 46022 Valencia, with tax identification number B67263533, registered in the Mercantile Registry of Barcelona, is responsible for the treatment of any personal data provided by you.



Find below the description of the different ways of users’ data collection through this website, as well as the aim of the data processing. We wish to highlight the importance of reading the conditions indicated in the forms before sending them.


Contact form

This website gathers personal data through the registration form. Said data will be treated by Saigu, as responsible for the data treatment. The data collected through this form will be treated with the aim of contacting you in order to answer your questions. In case of purchasing from Saigu, we can send you commercial and advertising communications on similar products, without prejudice to your possibility of opposing such communications at any time, following the instructions provided in the same mails. Likewise, in case of ticking the corresponding box, the email facilitated by you will be used for sending advertising communications that may be of interest.

When sending the data through the registration form, you are giving consent to the processing purposes indicated in this paragraph.


Newsletter form

This website collects personal data from users, specifically, their email address, through the newsletter subscription form. The data collected through this form will be treated by Saigu, as responsible for the data processing. The collected data are processed with the aim of periodically sending the Saigu newsletter. When subscribing to our newsletter, we understand that you are giving consent to the treatment purposes described in this paragraph.


Emails sent to contact address

This website provides users with an email address to contact Saigu: The personal data provided through this email address will be processed by Saigu, as responsible for the data treatment. The collected data will be treated with the aim of managing your queries. When sending an email to our contact address, we understand that you are giving consent to the data treatment purposes described in this paragraph.


Questions on illnesses, skin conditions and cosmetic treatment

In case of users facilitating data on allergies, physical characteristics etc. through a query, Saigu will treat such data with the only aim of solving said query, and will then proceed to eliminate them. These data will never be communicated to third parties.



Users whose data are subject to treatment can freely exercise the following rights, based on the current data protection laws:

  • right to request access to their personal data
  • right to request their rectification or suppression
  • right to request a limitation to their treatment
  • right to refuse data treatment
  • right to data portability

    Users will be able to exercise their rights in the following ways:

    • sending an email to the following email address: In case of unsatisfactory solution in the exercise of their rights, users may file a claim with the Spanish Agency of Data Protection.
    • sending a mail to the following address: calle puebla de farnals 50, puerta 10, 46022 Valencia, Spain.



    Personal data provided by users are preserved as long as the treatment that required them lasts, and, once the relationship between the user and Saigu is terminated, they will be preserved, locked, during the needed time for the limitation of actions that may derive from the data treatment.



    The legal basis for the treatment of users’ data is their consent as owners of said data. The information provided by users must be true. When providing registration data the user is guaranteeing their authenticity. Otherwise, the user will be responsible for any damage that may be caused to Saigu or third parties by a lack of truthful data.



    Users who facilitate their personal data are giving their explicit consent to them being shared with courier companies working with Saigu, with the aim of managing orders. Users who provide personal data are informed of this when they purchase a product from Saigu.



    In case of users facilitating their data to access a service, they can manifest their wish to not receive any type of communication from Saigu, as long as it’s not strictly related to the purpose of the requested service. The consent to receive commercial information can be revoked at any time, following the instructions provided in the commercial email itself.



    Saigu uses small data files generated by the user’s computer, which allow for obtaining information on the data and time that the user viewed our webpage, as well as other statistical data. The use of cookies allows us to:

    • recognize users who have already accessed our services in the past
    • store the user’s personal preferences and configurations
    • users who do not wish to receive cookies, or who wish to be informed before they are stored in their computer, can configure their navigation for this purpose. The majority of browsers allow for the management of cookies in 3 different ways:
      • Never accept cookies
      • The user must accept or reject each individual cookie
      • Always accept cookies

       The browser can also include the possibility of specifying which cookies should be accepted or not. Specifically, the user can choose some of the following options: refusing cookies from certain domains; accepting cookies as non-persistent (they are eliminated once the browser is closed); allowing the server to create cookies for a different domain. Moreover, browsers can also let users see and eliminate individual cookies.



      Saigu collects data on users and their visits. These data, such as the most visited areas, services accessed, navigation routes, etc., are purely statistical and are used for later study and analysis. This action allows us to progress in the design of new services, and improve the existing ones. This website is measured through Google Analytics solutions. These solutions use page marks and anonymous cookies. We recommend that users thoroughly check the Privacy Policy on tracking services and statistics used by Saigu.



      This webpage uses Google Analytics, an analytic web service provided by Google, Inc., a Delaware company whose headquarter is located at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, text files located in your computer, to help the website analyze how users utilize the webpage. The information generating the cookie in the website (including your IP address), will be directly transferred and archived by Google in American Servers. Google will use this information on our behalf, with the aim of tracking the website use, gathering reports of the activity and internet use. Google may transfer said information to third parties as required by the law, or when third parties process said information on Google’s behalf. Google will not associate your IP address with any other data in its possession. You can refuse the data treatment or information by refusing the use of cookies through the appropriate configuration on your browser; however, you must be aware that in case of doing so, you may not be able to fully use this website. When using this website, you are giving consent to the treatment of your information by Google for the aims and purposes described above.



      It is possible that certain associated companies will introduce and read cookies in your browser, or that they will use tracking tags to gather information as a consequence of publishing ads on their website. This website includes advertisements provided by Google AdSense, Google AdWords and TradeDoubler. We recommend that users thoroughly check the Privacy Policy on advertisement services used by Saigu:

      • Google AdSense:
      • Google AdWords:

      Likewise, you may find pages, promotions, microsites, virtual stores, surveys, sponsors, ads, contractors and/or associates and commercial services on this website, together with other shared, own or third party’s services (cobranded sites), that may ask you for information; this website may provide them with your information. The information provided on these cobranded websites is subject to the privacy policies or laws on information responsibility of said websites, and will not respond to our privacy policy. Therefore, we recommend that users thoroughly check the privacy policies of cobranded sites.


      13. SECURITY

      Saigu has adopted the technical and organizational measures needed to avoid the loss, misuse, alteration, unauthorized access or theft of personal data treated by Saigu as responsible for such treatment.



      The user will be able, at any moment, to modify the collected data on his/her identity, such as name or address.



      In case of acquisition, fusion, or any other cause that may lead to a change of ownership of the website or database, the user explicitly consents to his/her data and personal information being transferred by Saigu Cosmetics SL. to the new owner, national or foreign. Whenever this happens, Saigu Cosmetics SL. will, in any case, fulfill its duty to inform the user of such events.


      How to contact Saigu?

      If you need to reach out to us with any doubt or query, comments or suggestions on this privacy policy, you may do so by sending an email to the following email address:, with the following object: “Data Protection”.
      We will always answer as fast as possible, since it is our absolute priority to address any issue related to the care and protection of your personal data.

      Saigu reserves the right to modify this privacy policy if needed, in order to adapt to the current regulation. Therefore, we recommend periodically consulting the policy, since it may undergo changes.


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